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We provide services to customers all over Sydney – Eastern Suburbs, Northshore and Northern Beaches, Western Sydney and South Sydney.
Customer service is at the heart of what we do. We provide a fast, friendly, reliable and professional service to our diverse portfolio of clients.
Our technicians have over 20 years’ experience in the flooring industry. Each technician has qualifications and skills that are used to assess and provide solutions to any carpet repair problem.
There is no job too big or small – just carpet problems to be solved!
No, we also work weekends and outside of business hours.
Yes. We have Public Liability insurance up to 20 million dollars and Workers Insurance.
We accept cash payments, credit card payments (inc. Amex) and bank transfers.
Yes, invoices can be provided via email.
If this is the case, we can take carpet from a built in robe or linen cupboard to complete the patch repair and then replace these areas with something similar we keep in stock in our work vehicle.
We can take carpet from beneath a bed, piece of furniture or behind a door and replace the bare area with something similar we have in stock.
If this is not an option, then we would need to order a piece of matching carpet if it is still available. We would need you to supply the exact make and manufacturer of the carpet.
Once we have these details, we will be able to source a piece of carpet, if available, and use it to complete the repair.
With water damaged carpet, we uplift and dispose of the carpet, and remove any underlay and smooth edge (edging strip) which has been affected by mould. We apply a mould treatment to the sub floor, install new smooth edge and underlay, then we continue with the patch repair.
We provide a full start to finish service to salvage your flooded carpet, including:
Stage one
Stage two (approximately 4-5 days later)
Check that the carpet is dry in accordance with industry standards. Remove equipment, replace furniture and perform final check.
We provide a thorough deep cleaning service which includes:
Stage one
To complete carpet re-stretching we will need to uplift the carpet and stretch it using a machine called a power stretcher.
“Carpet Repair Doctor was recommended by Carpet Court when I asked to repair a small area scratched by my cat in a rented unit. Chas was the first point of contact and he has been amazing from start to finish with organising the work. Chris did a fantastic job repairing the carpet. He was experienced, friendly and professional in his work. Not only I am pleased with the outcome, the entire experience dealing with Carpet Repair Doctor has been very positive as they are honest, helpful and reassuring. I will not hesitate to contact them for any future carpet related services that they offer. I highly recommend Carpet Repair Doctor for both their amazing customer service as well as their expertise. I trust they will find a great solution for you just as they did to me. Thank you Carpet Repair Doctor! ”
-JingLu T, Bellevue Hill
“These guys were fantastic. Super responsive to all emails and calls, super fast service and very friendly and professional. ”
-Admin Neutral Bay Kindergarten, Bondi
“So happy with the work done by Chris. Fast turnaround, clear pricing, professional service and results greatly exceeded my expectations. Highly recommend Carpet Repair Doctor. ”
-Prudence Gaynor, Botany
“I had to call in the Carpet Repair Doctor to repair a bodged up repair by another 'carpet repairer'. They were amazing from start to finish. They made me feel comfortable and reassured me that it would all be okay! I wasnt able to fault the work. I can not recommend them enough and will definitely use again if needed (I may have learnt my lesson on purple candles!) Thank you so much!! ”
-Megan Jackson, Parramatta
“Great service. Came the day after I called and did a great job. Thank you so much. ”
-Greg Hill, Newtown